Dear OTON Market users, we do everything possible to ensure convenient and safe shopping.
You can return goods to their seller within 14 days, excluding good that cannot be returned.
Please note that detailed return rules are listed on the page of each product.
In case of defects, discrepancy to the order, you can return the goods to the Seller. In this case, the cost of sending the goods to the Seller is paid by the buyer. If a defect has been discovered or the goods did not meet the specifications declared by the Seller, the Seller shall compensate the shipping costs and the cost of the goods to the Buyer or replace the goods.
If return is initiated by Customer, he pays for the goods shipping to the Seller.
Funds, with the exception of the cost of delivery, are returned by the same channel by which payment was made after the goods were checked by the Seller. Please note that a refund may take some time to be processed.
The Seller is responsible for refunds, OTON Market transfers funds only upon The Seller request.
Please note several points to avoid disputes when returning the order.
The supplier warranty the quality, safety and delivery of products on time.